OUR PRODUCTION PROCESS

We work with professional printing partners and manufacturers all over the world to help produce our unique designs, and ship them to our customers.

PRODUCTION TIMES

Orders have a production time of 3 to 8 business days, unless product description states otherwise.

SHIPPING TIMES

Shipping times for U.S. orders are approximately 2 to 5 business days, unless product description states otherwise.

Shipping times for International orders are approximately 10 to 30 business days.

Shipping times are estimates and are not guaranteed delivery times.

Customers will receive a shipping notification with tracking once their order has shipped. Orders containing multiple items may ship separately due to our variety of manufacturers, and additional tracking numbers may be provided.

At this time production and/or shipping times cannot be expedited. Please allow for adequate time when purchasing around upcoming events, holidays, and vacations.

CANCELLATIONS

Cancellation of an order must be requested within 24 hours of purchase. After 24 hours, orders are sent to production, and are no longer eligible for cancellation.

RETURN POLICY

All products are unique, and produced as ordered. Due to the custom nature of the production process, returns and exchanges are not supported.

In the unfortunate case of damaged products or manufacturing errors, replacement or refund accommodations may be provided. Please contact us within 30 days of delivery to report any issues.